Financial Info

At Dr. Camps Pediatric Dental Center, we strive to make your experience as smooth as possible. Below you’ll find all the important details about financial information, our policies and payment options. If you have any questions, our team is here to help!

Appointment Policies

• We know life can get busy! If you need to cancel an appointment, please give us at least 24 hours’ notice. This helps us accommodate other families and ensure everyone gets the care they need.

Late Cancellations & No-Shows: A $50 fee will be charged for same-day cancellations or missed appointments.

Insurance & Payments

We’re here to help navigate insurance! Here’s a quick guide to our payment policies:

• Insurance Claims: Your insurance is a contract between you and your provider. We’ll file claims on your behalf, but it’s important to know your own coverage details. You’ll pay your estimated portion at the time of service. If there’s a balance after insurance pays, we’ll send you a bill for the remaining amount.
• Self-Pay: If you’re paying out-of-pocket, we kindly ask that payment is made in full at the time of service.

Accepted Insurance Providers:

We accept a variety of insurance plans, including:

• Aetna
• Ameritas
• Anthem
• Assurant
• BCBS
• CareFirst
• Cigna
• Delta Dental
• GEHA
• Humana Specialty Benefits
• Maryland Healthy Smiles
• MetLife
• United Concordia
• (And more – call us if you don’t see your provider!)

Maryland Healthy Smiles (Medicaid):

• If you’re using Medicaid, please confirm your eligibility before your visit. If you’re not eligible at the time of service, you’ll be responsible for the full charges. After 2 no-shows or cancellations, we may ask you to find a new provider.

Payment Methods

We want to make paying as easy as possible! We accept:

• Cash
• Checks
• Credit Cards (Visa, MasterCard, Discover, American Express)
• Electronic Funds Transfer (from checking or savings accounts)

Please note: payments will appear under the name “OCA” or “OrthoSynetics” on your bank statement.

Returned Payment Fee: If a payment doesn’t clear, a $25 fee will apply.

Managing Your Account

Our partner, OrthoSynetics, Inc., helps us follow up on insurance claims and any balances. If you have questions or need help with your account, they’re available at: (800) 779-0126

Important Account Information:

After 30 days of an outstanding balance, OrthoSynetics will reach out by phone.

If no payment is received after follow-up calls, a “15 days to pay” letter will be sent.

If payment is still not made, your account may be sent to collections, and you’ll be responsible for any associated fees, including collection agency costs, attorney fees, and court costs.

We’re Here to Help!

If you have any questions about your account or payment options, don’t hesitate to reach out. We’re committed to making your experience with us as easy and convenient as possible!